Community Engagement Coordinator

Job Summary

  • Employer : CHEO Foundation, Ottawa, Ontario
  • Type of position: full-time, permanent, contract
  • Salary range: $50,000 to $56,000
Application Deadline:
Posted until filled

About the CHEO Foundation

CHEO Foundation is the philanthropic arm of CHEO, CHEO Research Institute and Roger Neilson Children’s Hospice. For 50 years, the CHEO Foundation has been the link between these respected institutions and the generous community that financially sustains them. CHEO Foundation staff are inspired by donors, and the community, who support pediatric healthcare, cutting-edge research and essential services to ensure children and youth can live their best lives. We are proud to put the interests of kids at the forefront of our decisions and we are intentional in everything we do. We improve by learning from experiences and by being accountable for our outcomes. We take care of ourselves and each other, embrace equity, diversity, inclusivity and indigeneity, and celebrate success as a team.

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What We Offer

  • Extended Healthcare Benefits
  • Defined Benefit Pension (HOOPP)
  • Making a Difference in the Lives of Children/Youth
  • Competitive Wages
  • Flexible Schedules
  • Onsite Fitness Centre
  • Learning Opportunities
  • Inclusive Culture
  • Wellness Programs

CHEO's Equal Opportunity Employer Statement

The CHEO Foundation is an equal opportunity employer and we are committed to practices that support Equity, Diversity, Inclusion and Indigeneity.

About the Role

Reporting to the Manager, Community Engagement and Development, the Community Engagement Coordinator will serve as a key member of the CHEO Foundation team. The CHEO Foundation is embarking on its largest growth mandate ever, including a capital campaign. The Community Engagement Coordinator is responsible for supporting the Community Engagement (CE) team with administrative tasks pertaining to third party events and supporting signature events. This is an exciting time of growth at CHEO Foundation as we are in a capital campaign that will transform the campus for future generations to come.

Responsibilities include database management and reporting, supporting Community Engagement Officers and the Community Engagement and Development Manager with event planning strategies, scheduling meetings and taking minutes, supporting the team with prospecting and stewardship strategies and supporting CHEO’s capital campaign growth plan.

About You

You embrace the opportunity to work in a team environment with a commitment of excellence to third party partners, donors, volunteers and co-workers alike. You are creative, organized and embrace new challenges. You are comfortable supporting our team in administrative tasks, reporting, stewardship processes and more. You are a critical thinker who enjoys analyzing reports and processes and supporting a growing team. You have a fundraising background or similar corporate work experience and love the notion of helping the children, youth and families we serve.

You are capable of multi-tasking while maintaining your own critical path for successful outcomes on your projects. You are a dynamic, professional team player with exceptional interpersonal, communication and organizational skills. You are self-motivated and your initiative has proven successful. Time management is one of your strong suits and you are comfortable communicating with third party partners, donors and other CHEO supporters

Primary Responsibilities

  1. Event Inquiries:
    • Receive all new event requests via email or phone and connect with partners for initial details.
    • Work with the Community Engagement and Development Manager to assign new events to the
      appropriate Event Officers.
  2. Gift Management:
    • Review all gift reports and notifications to ensure proper stewardship from Event Officers.
    • Conduct bi-weekly gift audits to support data integrity guidelines as highlighted by the
      organization.
    • Additional Support:
    • Assist Event Officers with preparing Gift Agreements and contracts.
    • Assist with post-event Thank You letters for partners.
    • Create and manage online auction platforms (CHEO Gala, CHEO Charity Classic, and other third
      party events).
    • Assist in updating meeting agendas and record meeting minutes for all departmental meetings.
    • Support the CHEO brand through personalized partner experiences.
    • Help track, report, and deploy cultivation and stewardship activities with events partners for the
      Community Engagement team, and cross-functionally.
    • Maintain data quality and integrity in Raiser’s Edge (RE) and Asana.
    • Attend third party events as needed.
    • Assist the team with prospecting new opportunities.
  3. Reporting:
    • Assist with event donation and registration reports.
    • Prepare upcoming events calendar for weekly departmental meetings.
    • Provide reports tracking revenues, potential revenues, and partnership status.
    • Track and identify prospects from community events.
    • Work cross-functionally to identify prospects and build the pipeline.
  4. Administrative Duties:
    • Submit office supply orders.
    • Use RE to help manage and support the Community Engagement team members (3) and
      Community Event Partners (300+) through the various stages of engagement.
    • Keep inventory of CHEO third party event merchandise and materials.
    • Keep inventory and track all auction prizes received.
    • Support third party event partners by providing key auction documents and set-up instructions.
    • Ensure Executive Leadership Team calendars are updated with event invites.

*Perform other tasks as required

Qualifications

  • University/College diploma or equivalent experience.
  • Bilingual (FR and EN).
  • Fundraising, event and donor relations/relationship building experience would be an asset.
  • Experience with databases and proficiency in Microsoft Office programs (Word, Excel,
    PowerPoint).
  • Familiarity with Raiser’s Edge/NXT is an asset.
  • Proficiency in project management software such as Asana would be an asset.
  • Ability to plan, develop and implement fundraising plans and procedures.
  • Ability to work and build strong relationships and deliver great customer service with donors and
    third-party partners.
  • Ability to work in collaboration with internal and external partners.
  • Strong analytical capabilities.
  • Deep attention to detail and strong written and verbal communication skills in both English and
    French.
  • Effective interpersonal skills with a professional presence and manner, and capable of exercising
    independent judgment, initiative and flexibility.
  • Ability to manage and coordinate multiple projects in a fast-paced environment.
  • Superb organizational and project management skills.
  • Demonstrated ability to work and think strategically and independently, with minimal
    direction/supervision.
  • Ability to work outside daytime working hours, evenings and weekends, as required

Application Process

While there is no set closing date, we recommend applying at your earliest convenience to be considered in the early stages of the selection process. Our focus is on finding the best candidate, and we will keep the position open until we identify the ideal match.

Please send your resume with a cover letter to apply@cheofoundation.com with the position title in the subject line. Although we appreciate the interest of all candidates, only candidates invited for interviews will be contacted. No phone calls please.

The CHEO Foundation is an equal opportunity employer. Should you require any accommodations during the application process, please notify Human Resources as per the Accessibility for Ontarians with Disabilities Act.