Stewardship Officer

Job Summary

  • Employer : CHEO Foundation, Ottawa, Ontario
  • Type of position: full-time, permanent
  • Salary range: $60,000 to $68,000
Application Deadline:
Posted until filled

About the CHEO Foundation

CHEO Foundation is the philanthropic arm of CHEO, CHEO Research Institute and Roger Neilson Children’s Hospice. For 50 years, the CHEO Foundation has been the link between these respected institutions and the generous community that financially sustains them. CHEO Foundation staff are inspired by donors, and the community, who support pediatric healthcare, cutting-edge research and essential services to ensure children and youth can live their best lives. We are proud to put the interests of kids at the forefront of our decisions and we are intentional in everything we do. We improve by learning from experiences and by being accountable for our outcomes. We take care of ourselves and each other, embrace equity, diversity, inclusivity and indigeneity, and celebrate success as a team.

Social Media

What We Offer

• Extended Healthcare Benefits
• Defined Benefit Pension (HOOPP)
• Making a Difference in the Lives of Children/Youth
• Competitive Wages
• Flexible Schedules
• Onsite Fitness Centre
• Learning Opportunities
• Inclusive Culture
• Wellness Programs

CHEO's Equal Opportunity Employer Statement

The CHEO Foundation is an equal opportunity employer and we are committed to practices that support Equity, Diversity, Inclusion and Indigeneity.

About the Role

The Stewardship Officer plays a key supporting role in the CHEO Foundation’s efforts to engage, thank and recognize donors through meaningful experiences, events, and communications. Reporting to the Stewardship Manager, this role supports a variety of stewardship activities, including donor events, acknowledgment processes, donor recognition initiatives, and impact reporting. The Stewardship Officer helps to bring stewardship strategies to life, ensuring every donor feels valued and appreciated for their generosity.

This role is ideal for someone who enjoys planning events, crafting thoughtful donor communications, and collaborating across departments to execute timely, accurate, and creative stewardship initiatives. With a focus on logistical coordination and donor experience, the Stewardship Officer ensures every detail supports the Foundation’s goal of building lasting and impactful donor relationships.

About You

You bring curiosity and care to every detail of your work, always looking for ways to elevate the donor experience. With a positive outlook and can-do attitude, you approach challenges as opportunities to learn and grow. Whether you are coordinating logistics for an event, crafting donor communications, or supporting recognition efforts, you bring a thoughtful and reliable presence to everything you do.

You are organized, proactive, and resourceful, with strong time management skills and a love for collaborative work. You thrive in environments where teamwork, creativity, and adaptability come together to deliver meaningful outcomes. With excellent communication skills and a service-oriented mindset, you support stewardship activities that help donors feel connected, appreciated, and inspired.

You are motivated by work that makes a difference. Supporting a mission that helps children and families thrive gives your work added meaning, and you bring that sense of purpose to everything you do.

Primary Responsibilities

Event Execution:

  • With Stewardship Manager, plan and execute donor engagement events, such as receptions, and larger donor-focused activities such as donor tours.
  • Manage all logistics related to donor events, including vendor coordination, guest lists, and onsite setup (in conjunction with Volunteer Manager/volunteers where applicable).
  • Work with internal Comms team to create event programs, invitations, and materials related to the event.
  • Handle event RSVPs and follow-up communications with donors (post-event surveys etc.)

Donor Acknowledgment:

  • Draft regular updated acknowledgment letter templates for use with all levels of donors.
  • Ensure acknowledgment and thank-you letter process runs smoothly across a range of donors.

Engagement & Reporting:

  • With RMs, compile and assist with any donor nominations (external awards).
  • With RMs and at the direction of the Stewardship Manager, assist with bespoke engagement opportunities as they arise.
  • Assist with endowment, corporate, and grant reporting, including the preparation and timely delivery of impact reports.

Recognition Program Coordination:

  • Coordinate production of donor recognition plaques & draft mock-ups and liaise with Facilities (others at CHEO) to have them installed.
  • Communicate progress and work with RMs on timelines, etc.

Data Management Support:

  • Update and maintain event invitation and attendance actions in Raiser’s Edge.
  • Ensure recognition expectations and gift agreements are attached in Raiser’s Edge (working with RMs to keep this up to date).
  • House all gift agreement templates in SharePoint for easy access for all fundraisers.

Qualifications

  • Bilingual (English and French).
  • Post-secondary education in communications, event planning, fundraising, or a related field—or equivalent experience.
  • 2+ years’ experience in donor relations, fundraising, communications, or events, preferably in a nonprofit or healthcare setting.
  • Strong organizational skills and ability to manage multiple priorities with attention to detail.
  • Excellent written and verbal communication skills.
  • Proficient with Microsoft Office; experience with Raiser’s Edge is an asset.
  • Comfortable collaborating with internal teams, vendors, and volunteers.
  • Discreet and professional with confidential information.
  • Critical thinker with strong problem-solving abilities.
  • Committed to equity, diversity, inclusion, and indigeneity.
  • Passionate about making a difference in the lives of children and families.

Application Process

While there is no set closing date, we recommend applying at your earliest convenience to be considered in the early stages of the selection process. Our focus is on finding the best candidate, and we will keep the position open until we identify the ideal match.

Please send your resume with a cover letter to apply@cheofoundation.com with the position title in the subject line. Although we appreciate the interest of all candidates, only candidates invited for interviews will be contacted. No phone calls please.

The CHEO Foundation is an equal opportunity employer. Should you require any accommodations during the application process please notify Human Resources as per the Accessibility for Ontarians with Disabilities Act.